Shipping policy

Shipping Policy

At Kairos, we are committed to ensuring that every order is processed with the utmost care and delivered as promptly as possible.

  • Processing and Delivery Times:
    Orders are typically processed and shipped within 5 business days from payment confirmation.
    Deliveries to islands or remote areas may require additional time, depending on location and carrier logistics.

  • Shipping and Liability:
    All shipments are handled by trusted courier partners. However, Kairos cannot be held responsible for any delays, damages, or losses caused by third parties (such as couriers or logistics providers), nor for issues related to the lack of suitable delivery vehicles or equipment on the part of the shipping company.

  • Inspection Upon Delivery:
    We kindly ask customers to check the condition of the package upon delivery and promptly report any irregularities to both the courier and our customer service team.

Our goal is to provide a reliable, transparent, and high-quality shopping experience — in line with the standards of excellence that define Kairos.